As an e-Commerce or a retail company, do you think a lot about investing in technology to launch a fancy looking app in the market? Have you already invested days or months to figure out the best technology infrastructure, interactive design and layout, and a smart set of people who could make it all happen?
If yes, think about the other side of the story… Jay has been keeping a tab on myriad applications, such as a tabloid app to keep him updated with latest news, exercise app to help him start his day with an intense workout, health app to suggest him balanced meals, planner app that helps him plan his day, transportation app that helps him travel to work, grocery app that takes down his groceries’ list and delivers to his front door….and so on….
Jay feels frustrated at the mention of downloading another app. Actually apps are making his life complicated and he feels he spends considerable amount of time to download, setup, update, and manage these apps.
Customers suffer from software fatigue and feel frustrated by incessantly switching between different applications to manage information. What lacks here is ease of use and ease of access.
There’s one solution that caters to the demand of agility – that can simplify lives of consumers and E-Commerce companies – and that is Messaging Bots.
Messaging bots mimic conversations with people using artificial intelligence. They directly connect you with every single customer and help you deliver an enhanced, personalized customer experience every time they communicate with your brand.