Conversational intelligence using bots as a platform is the new medium to interact with customers. Bots are being used by many eCommerce and B2C business brands to power their customer support to be always available for their customers.
Quickly address customer complaints, answer customers’ queries about your products or services. Use chatbots for everything – from helping a customer know about a product’s features, price, or finding a specific discount item on your site. Leverage chatbots to enhance your customer experience and build a one-stop solution to instantly connect with them.
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