Chat bots for eCommerce

Bring in Conversational Intelligence and Change the way Your Customers Engage with Your Digital Stores

Conversational intelligence using Chatbots as a platform is the new user interface for eCommerce apps. Chatbots for eCommerce by MediaAgility and Google Cloud Platform helps you to promote and sell your products through mobile messengers embedded in your existing systems. Use chatbots for your eCommerce business to increase sales, improve targeting, improve customer service, increase productivity, and cut down on operational costs.

Enhance your customer engagement and help them make automated purchases guided by chatbots integrated deeply within your existing systems

Build and deploy chatbots to provide a user friendly channel to promote, sell, and connect with your customers instantly

Increase sales with automated customer conversations and move away from trying to rank in an overcrowded apps marketplace

Let your customers search the catalog the way they want

Enhance your customer experience and connect with them instantly with conversational intelligence

Deliver delightful customer experience

Notify users about new products and offers

Let customers browse and buy products 24×7

Help your customers with making purchase decisions

Easily cross-sell other products

Increase profitability

Reach out to potential buyers across social media

One click integration with major eCommerce platforms

Power your customer interactions with bots powered by MediaAgility

Promotional Offers

Push relevant, personalized notifications to your customers regarding latest offers and product launches

Show promotional offers at nearby stores

Show offers based on customers’ buying preferences, age, interests, purchase history and more

Cart & Order Management

Delivering interactive product browsing and buying experience

Show product categories based on their persona

Enable customers find and buy right products straight from the cart

Let customers orders in conversational style in natural language conversation

Payment and Store Integrations

One click integration with major store and payment platforms

Integrate with Shopify, Magento, Woo-commerce and many more for store integration

Integrate with Paypal, Stripe or your own payment processing gateway

Seamless payment process for faster checkout

Inventory availability integration from your eCommerce store or ERP

Order Tracking

Real time automatic delivery updates to customers

Get real-time order status update with integration to your order management system

Enable customers to instantly cancel or return orders

Share update on refund status

Multilingual

Customers can chat in 16 different languages

Reduce you call center queries significantly

Deliver deep sense of belonging

Image Analysis

Build your customers’ personas based on their profile picture

Analyze customers’ images to recommend products

NLP customization based on persona

Use chatbots to create fast, friendly, and natural conversations that ensure customers get exactly what they are looking for!

DOWNLOAD BROCHURE

Customer Success Stories

Cargo Transportation in India Takes the Digital Road with SmartShift by Mahindra, MediaAgility and Google Cloud

Resources & Events

Bots for Brands

Podcast

Big Bets on Bots for Brands