*Through July 31, 2020
Give customers accurate information they need quickly
Quick to deploy with existing infrastructure
Simple to update and maintain at a no cost
Free your capacity to handle more complex cases
*Through July 31, 2020
Free engagement to set up your COVID-19 Virtual Agent
Quick turnaround within 2 weeks
Optional integration of pre-built agent template
Integration of Virtual Agent with a telephony platform for Contact Centers
You can expect your virtual agent to answer these types of questions after initial development.
HEALTHCARE & LIFE SCIENCES | PUBLIC SECTOR | TRAVEL | FINANCIAL SERVICES & INSURANCE | RETAIL |
---|---|---|---|---|
How long does the COVID virus stay on a surface? | When will schools go back? | Can I cancel at the last minute for free? | Are you waiving any fees right now? | Do you have special hours for elderly customers? |
I think I might have COVID-19. Should I see a doctor? | Can I go out during shelter-in-place? | Have your refund policies changed? | Can I defer loan payments because of COVID-19? | Do you have hand sanitizer in stock? |
Should I wear a facemask? | How do I apply for Medicaid? | Can I still book domestic travel? | Are branches still open? | Are you hiring? |
Can I visit a patient? | How do I apply for unemployment? | Will I be required to quarantine after my flight? | I will miss my credit card payment. Are you offering relief? | Do you have contact-free delivery? |