Overview FAQs

Can I replace my current software with G Suite?

We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on G Suite to create different kinds of files, including text documents, spreadsheets, and presentations. You can work on those files in real-time with other people and store them in the cloud with Google Drive. G Suite’s apps work across devices. Unlike traditional desktop applications, there is no software to install. G Suite is also compatible with files made in other programs, such as Microsoft Office.

Can I migrate my existing email to G Suite?

Yes. G Suite migration tools are available for importing your old emails from legacy environments such as Microsoft®, IBM® Notes®, and other email systems.

Is the meeting content secure?

Yes. All video and audio streams in Meet are encrypted. Users can join securely even when they’re off-site

Does G Suite have a free trial?

Yes, we offer 14 days of G Suite service to new customers. Sign up for the free trial in minutes and create accounts for up to 10 people on your team. but you will only be charged after the free trial is over. You can cancel anytime. To get the most from your trial, we recommend trying at least 3 tasks you want to explore, such as collaborating on Docs, launching a video meeting in Meet, or checking Gmail from your mobile device.

Can external participants join a call?

Absolutely. In fact, you can share the same link with all meeting participants, making it easier to get everyone you need on the call.

How does Google keep my information secure and prevent unauthorized access to my data?

G Suite has been built from the ground up to mitigate the unique threats for cloud systems. Google’s standards for performance and reliability apply to businesses, schools and government institutions around the world.

The technology, scale, and agility of our infrastructure bring unique security benefits to our customers. Our vast network of data centers are built with custom-designed servers, that run our own operating system for security and performance. Because Google controls its entire hardware stack, we are able to quickly respond to threats that may emerge.

Google employs dedicated security professionals to work on protecting your data, including some of the world’s foremost experts in computer security. Just like all teams at Google, this team is constantly innovating and making the future more secure, not just for Google’s billion users, but for business organizations as well.

Google has an outstanding track record of protecting user data. We protect this data from outside intrusions as well as insider threats. In addition, we tightly restrict and monitor any internal access to user data. The small set of employees with access is subject to rigorous authentication measures, detailed logging, and activity scanning to detect inappropriate access via log analysis.

It is this unique combination of people, technology and agility that ensure your data is secure at Google. For more information, check out the G Suite Security Whitepaper.

I want to delegate my mailbox to my assistant. How can I do it?

 The delegatee can read, send, and delete messages for you, and to do the same you can go to Gmail>settings>accounts>add account>grant access.Once you have granted access the delegatee gets an invitation email.

Note: The invitation will expire in a week.

Can I manage to have different signatures for different set of audience?

Yes, sure Gmail provides multiple signatures for different situations, to obtain  it go to gmail>settings>general>add new signature.While composing the new email, you get an option to insert the needed signature and switch to the needed one.

How to Send emails as attachments?

Yes, you can attach emails to other emails without downloading them first. When you attach an email, it becomes an .eml file. Gmail>select the emails that you want>

click more>forward as attachment.

How to create recurring event?

Yes, you can create recurring events from Calendar. Calendar>Create>More options>add details>Next to “Does not repeat,” click the Down arrow>Choose how often you want the event to repeat, and when you want the repeating event to end>Save

How can I block consumer Gmail over my Chrome so that users can't login to their personal accounts?

Unfortunately, by admin console you can’t make a setting to block consumer gmail over Google Chrome browser, however the IT team can create a firewall rule for your organization.

How do I block selected users so that they can't send the emails outside the organization?

Sure, you can create a content compliance rule .Navigate to the admin>apps>

Advanced settings>content compliance. While creating the compliance rule fill the fields as below:

  • Messages to affect- Outbound
  • Expression- choose “If ANY of the following match the message”
  • Keep it a simple content match and add the expression as “@”
  • Actions – Choose reject

         You can also choose an optional blocking note(sent to users when the email is rejected).

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