MediaAgility develop their COVID-19 response program to serve and enable clients with business continuity

[For Immediate Release] Princeton, NJ: To support worldwide businesses during and beyond COVID-19 pandemic, MediaAgility launches their COVID-19 response program offering business continuity relief recommendations and packages. The suite of digital services is designed to offer immediate relief and long-term stability to businesses. 

The program mobilizes MediaAgility’s global consultants to help clients build and run scalable, cost-efficient digital business models, operationalize work-from-home for remote teams, and tighten security across the organization.

The recommendations are built on Google Cloud’s scalable, secure technology and cater to the immediate business needs of continued collaboration, communication, and customer service:

Enabling video-based collaboration with the free offer of Google Meet: MediaAgility is bringing its deep G Suite product deployment expertise from India to its other countries of operations in the US, UK, and Mexico.

Alleviating pressure on contact centers: MediaAgility is an Integration partner with Google Cloud’s Rapid Response Virtual Agent program. It will enable businesses to rapidly launch Contact Center AI-based virtual agents for handling conversations over online chat or phone call.

Optimizing digital business infrastructure: This support service will carry out rapid application migration to handle increased demand, meet cost savings, and provide 24×7 support.

“There are immediate issues that our clients are facing during this pandemic and we wish to serve and guide them through the current times to a post-pandemic world. As a Google Cloud Partner, we have been fortunate enough to join hands with Google and bring immediate, secure relief offerings to our clients,” Rajesh Abhyankar, CEO and Co-Founder, MediaAgility.