This Privacy Policy applies to all of the products, services and websites (“services”) offered by MediaAgility Inc. or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices to explain our products in more detail.
If you have any questions about this Privacy Policy, please feel free to contact us through the online form or through the Administrative contact address provided on our website at https://www.mediaagility.com/contact
GDPR Compliance
Effective date: 25 May 2018
MediaAgility is committed to GDPR compliance, and we have been working tirelessly to make sure that we are achieving a high standard in privacy protection. We will be compliant prior to the May 25, 2018 enforcement date, and have updated our Privacy Policy to include GDPR-related specifications.
About Individual Rights
The GDPR also outlines the rights of individuals around their personal data. EU citizens will have the right to ask for details about the way we use their personal data and can ask us to do certain things with that data. We are prepared to support people’s requests in a timely manner. People have the right to request their personal data be corrected, provided to them, prohibited for certain uses, or removed completely.. If the individual ask, we’re obligated to share the personal data we hold on an individual, or offer a way for them to access it.
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact at: marketing@mediaagility.com
Information we collect and how we use it
We may collect the following types of information:
- Information you provide – When you access MediaAgility services, we may ask you for personal information. We may combine the information you submit under your account with information from other MediaAgility services or third parties in order to provide you with a better experience and to improve the quality of our services.
- Cookies – When you access MediaAgility services we send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, ad selection, and tracking user trends, such as how people use our services. We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time.
- Log information – When you access MediaAgility services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
- User communications – When you send email or other communications to MediaAgility, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
- Third Party Applications – MediaAgility may make available third party applications, such as gadgets or extensions, through its services. The information collected by MediaAgility when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
- Location data – MediaAgility offers location-enabled services. If you use those services, MediaAgility may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).
- Unique application number – Certain services, include a unique application number that is not associated with your account or you. This number and information about your installation (e.g., operating system type, version number) may be sent to MediaAgility when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the software).
- Other sites – This Privacy Policy applies to MediaAgility services only. We do not exercise control over the sites displayed through our services or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
- Retention of Personal Information – We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request,you can write to us at marketing@mediaagility.com .
In addition to the above, we may use the information we collect to:
- Provide, maintain, protect, and improve our services (including advertisement enabled services) and develop new services; and
- Protect the rights or property of MediaAgility or our users.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
MediaAgility processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your own country.
Choices
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some MediaAgility features and services may not function properly if your cookies are disabled.
Information sharing
MediaAgility only shares personal information with other companies or individuals outside of MediaAgility in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of MediaAgility, its users or the public as required or permitted by law.
If MediaAgility becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to MediaAgility employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use MediaAgility services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Enforcement
MediaAgility regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is MediaAgility’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between MediaAgility and an individual.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).